VIRA
Consumer Durables Excellence
Our solutions address the unique challenges of consumer durables manufacturers, including complex product configurations, after-sales service management, warranty administration, and multi-channel distribution to drive customer satisfaction and loyalty.
Product Configuration
Advanced variant configuration, bill of materials management, and engineering change control.
After-Sales Service
Comprehensive service management, spare parts planning, and field service operations.
Warranty Management
Integrated warranty administration, claims processing, and service contract management.
Consumer Durables Solution Areas
Comprehensive SAP solutions designed specifically for consumer durables manufacturers, addressing unique requirements from design to after-sales service.
Product Management
Manufacturing
Service Management
Sales & Distribution
Product Lifecycle Management
Comprehensive product management from design to end-of-life for consumer durables.
Variant configuration and bill of materials management
Engineering change management and documentation control
Product costing and profitability analysis
Serial number management and product registration
Consumer Durables Impact Metrics
25-35%
Reduction in service costs through optimized spare parts management.
40-50%
Faster warranty claim processing through automated workflows.
30-40%
Improvement in customer satisfaction through better service management.
Excel in Consumer Durables
Partner with our industry experts to implement solutions that optimize operations and enhance customer experience.
Consumer Durables Solutions
Industry-specific solutions addressing the complete value chain for consumer durable goods.
SAP for Consumer Durables
Comprehensive SAP industry solution for durable goods manufacturers.
Product Configuration
Advanced variant configuration, BOM management, and engineering solutions.
Service Management
Complete after-sales service, warranty management, and field service operations.
Spare Parts Management
Optimized spare parts planning, inventory, and distribution.
Multi-Channel Sales
Integrated sales across retail, e-commerce, and direct channels.
Consumer Durables Solution Benefits
Our solutions deliver significant business value through improved service operations, better customer experience, and optimized manufacturing.
Manufacturing Efficiency
Optimized production processes and better resource utilization.
Service Excellence
Enhanced after-sales service and customer support capabilities.
Warranty Optimization
Reduced warranty costs and improved claims management.
Parts Management
Optimized spare parts inventory and distribution.
Customer Loyalty
Improved customer satisfaction and brand loyalty.
Revenue Growth
Increased service revenue and better product profitability.
Frequently Asked Questions
SAP provides advanced variant configuration, constraint-based pricing, bill of materials management, and engineering change control specifically designed for configurable products.
Yes, SAP includes comprehensive service management, warranty administration, claims processing, spare parts planning, and field service integration for durable goods.
SAP provides integrated sales across retail, e-commerce, distributor, and direct channels with consistent pricing, inventory visibility, and customer experience management.